Discover How bitboyz delivers a better IT support experience for businesses like yours.
Step 1: Evaluate your IT systems
We’ll perform a complete evaluation of your current IT systems, team roles, budgets, tools, processes & procedures.
Step 2: build a plan Together
Together, we’ll put together a plan that makes perfect sense for your unique business needs.
Step 3: implement proven solutions
Along with any necessary updates, the Bitboyz team will implement our proven tools, processes, and procedures.
Step 4: deliver better support
You’ll enjoy more streamlined support, and better service, leading to happier, more productive employees.
What Makes Bitboyz So Different?
When it comes to IT support, many companies focus on supporting one major platform leaving the customer up to finding additional IT support vendors. We realize that if a business wants to maximize their IT investment we have to be able to integrate and support multiple platforms.
We break the mold for Managed Services by providing seamless integration and support for Apple, Microsoft, and Linux systems, removing the pain and confusion of dealing with multiple IT support vendors.
No guessing what’s covered. Our support agreements are easy to read and understand.
Certified Apple, Microsoft, and Linux Support from one provider. No more vendor confusion.
real, live people
We’ll always answer the phones live from our in-house support staff.
Donwload your Free copy of our cybersecurity e-book.
Let’s work together to create a positive impact on your business.
Bitboyz has done an excellent job moving Custom Rubber Corp. into the current decade with our computer network and systems. Jeff and his team work very well with all of our staff and all of our other outside contractors.Charlie Braun
In the IT Managed Services space in which BitBoyz works, you need to be not only responsive, but also be able to resolve issues the first time. Jeff has built a team of IT service professionals around him that is able to achieve this goal, and the continued growth of the company is a testament to the care he gives both his customers and his staff.Simon Ellett
Jeff and his company Bitboyz have provided a wide range of IT related services for Point to Point for several years. Their knowledge of network solutions, hardware, and software, coupled with his understanding of web technologies makes them a great resource. Jeff and his team at Bitboyz are great to work with and responsive to our needs.Brady Cohen
We've helped a lot of businesses transform their IT experience for the better.
Support Tickets Closed
Bitboyz IT services are designed to deliver a consistent experience across any platform.
our clients expect the best, so we had CompTIA verify our service integrity.
To earn the CompTIA Managed Services Trustmark, Bitboyz was evaluated on several aspects of their business operations, including organizational structure, technology tools and systems they utilize, standard operating procedures and IT service specific activities. The company also committed to abide by a code of conduct and provided customer references.
Earning this credential identifies Bitboyz as a business that meets or exceeds the best business practices the IT industry has to offer. This includes managed services agreements, standard operating procedures, systems and tools for delivering services and general business operations.
these are a few industries where we implement proven it solutions that deliver better results.
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CAN POOR IT MANAGEMENT negatively imact MY business ?
The answer is yes if you face any of these challenges.
- Vendors often pass the blame between each other
- IT issues can take days, weeks, or months to resolve
- Your staff constantly complains about your IT provider
- Nobody is conducting regular reviews of vendor agreements
- Non-IT staff are dealing with IT support issues
- You don’t have documented processes and procedures
- Your IT personel can’t produce network documentation
Need a change?
Find out your fixed rate for better it support.
We promise to give you a better IT support experience. Fill out the form here, or call 216-539-9655 for a free, no obligation quote today!
Serving You Proudly, from westlake Ohio.
802 Sharon Dr. Suite C
Westlake OH, 44145